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KMID : 0927720100110040297
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Korean Clinical Diabetes
2010 Volume.11 No. 4 p.297 ~ p.302
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The Effects of Telephone Counseling on Patient Management: A Literature Review
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Lee Jeong-Rim
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Abstract
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Telephone counseling is often used in the field of diabetes education, which is characterized by poor systematic follow-up in South Korea. We conducted a literature review of studies that evaluated the effects of telephone consultation on patient care. Most of these studies found that telephone consultations led to improved self-management skills and self-efficacy. However, although the positive effects were maintained in the short term, the long-term effects were less significant. Further research and strategic development are required to develop tools for effective enhancement of patient self-management skills and self-efficacy.
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KEYWORD
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Diabetes education, Telephone counseling
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